Index

The Emerald Handbook of Destination Recovery in Tourism and Hospitality

ISBN: 978-1-80262-074-0, eISBN: 978-1-80262-073-3

Publication date: 7 November 2022

This content is currently only available as a PDF

Citation

(2022), "Index", Mohanty, P., Sharma, A., Kennell, J. and Hassan, A. (Ed.) The Emerald Handbook of Destination Recovery in Tourism and Hospitality, Emerald Publishing Limited, Leeds, pp. 509-523. https://doi.org/10.1108/978-1-80262-073-320221039

Publisher

:

Emerald Publishing Limited

Copyright © 2023 Priyakrushna Mohanty, Anukrati Sharma, James Kennell and Azizul Hassan. Published under exclusive licence by Emerald Publishing Limited


INDEX

Academic institutions
, 199

Accommodation selection criteria
, 303–304

Acquired immune deficiency syndrome (HIV/AIDS)
, 90

Acute crisis
, 344

Administración Portuaria Integral de Quintana Roo (APIQROO)
, 449, 454

Administración Portuario Integral (API)
, 447

Adult-learning theory
, 129

Advance tax payments
, 252

Adventure tourism
, 260

Advertisements
, 78

Aegadian Islands
, 400

Aeolian Archipelago
, 400

Africa

COVID-19 effect on hospitality industry in
, 76–77

hospitality businesses in
, 74

Air Transport Action Group (ATAG)
, 13–14

AirBnB
, 75

Airlines, COVID-19’s effects on
, 93

Airports business, COVID-19 effects on
, 13–14

Alianza por la Responsabilidad Social (AliaRSE)
, 450

Alienation
, 130–131

All India Council for Technical Education (AICTE)
, 51–52

Alternative tourism

adventure tourism
, 260

caravan tourism
, 260–261

ecotourism
, 260

promotion of
, 259–261

rural tourism
, 260

wellness tourism
, 260

Amazon Web Services
, 49

Aras Free Zone of Iran
, 141, 143–144

Artificial Intelligence (AI)
, 45–48

Asian cruise tourism
, 228

Assessment
, 130–131

Association of British Travel Agents (ABTA)
, 482

Association of Southeast Asian Nations (ASEAN)
, 228

Augmented reality (AR)
, 45–47

Australia, hospitality industry workers in

findings
, 290–294

implications
, 294–295

literature review
, 287–290

research methodology
, 290

Australian tourism

autoethnographic account of (re) enchantment
, 274–275

experiencing COVID-19 crisis
, 278–279

impacts of COVID-19
, 268

Muurrung Marai
, 276–278

Newcastle Afoot
, 275–276

re-enchanting local as ‘more-than-tourism’ agenda
, 273–274

rethinking tourism as more than industry
, 269–271

rethinking tourism in ‘Fortress Australia’
, 271–273

Autoethnographic approach
, 269

of (re) enchantment
, 274–275

Automation
, 45–47

Avian Influenza
, 288–289

Awareness
, 259

B2B marketing
, 64

B2C marketing
, 64

Baby boomers
, 154

Balearic Islands
, 398

Bali

economic downturn
, 154

strategic marketing plans and destination imagery in
, 321–322

Bangladesh

COVID-19 in
, 92

COVID-19’s impact on Bangladesh’s sustainable tourism economy
, 92–93

Bartlett’s test of sphericity
, 381

Baumol effect
, 501

Big Data
, 45–47

Biological disasters
, 250

Bird flu
, 302

Black Lives Matter
, 133

Black swan event
, 251–252

Border control to preventing imported cases
, 119–120

Brands
, 477

popularity
, 168

Business development and investment
, 146

Business Model Innovation (BMI)
, 77

Business-class backpacking
, 154

Capitalist growth models
, 271

Caravan tourism
, 260–261

Career breaks phenomenon
, 154

Case study approach
, 4

Cautiously optimistic young tourists
, 378–379

Centro Mexicano para la Filantropía (CEMEFI)
, 450

Change
, 24–25

in career path due to pandemic
, 292–293

and tourism and hospitality industry
, 27–29

Chatbots
, 48

Cisco Webex (online meeting platform)
, 506

Cleaning
, 258–259

Climate change
, 24

Climate crisis
, 133

Climate Law
, 407

‘Clink Prison’ attraction
, 179

Communication

approach
, 348

strategies to support recovery
, 473–475

in tourism industry during crises
, 344–345

Community attitude
, 218

Community based sustainable tourism during COVID-19
, 15–16

Community basis in tourism development
, 213

Community Conservation Fund Africa (CCFA)
, 75

Community fieldwork
, 230

Community-based tourism (CBT)
, 15–16

Congruency
, 474

Conservation for Sustainable Development Programme
, 449

Constraining travel factors
, 377

Contactless process
, 79

Contagious illnesses
, 90

Conventional teaching concepts
, 201

Coronavirus
, 90, 133, 250

Costa Maya
, 447

government involvement with cruise tourism
, 453–454

local perception of cruise tourism
, 449–453

opportunities for cruise lines
, 455–457

private sector involvement
, 454–455

sustainability
, 449

Counter-terrorism frameworks for tourism stakeholders
, 319–321

9/11 Terrorist Attacks
, 320–321

European Convention on the Suppression of Terrorism
, 319

Global Counter-Terrorism Strategy
, 319–320

Paris Terrorist Attacks
, 320

strategic marketing plans and destination imagery
, 321–322

United States Counter-Terrorism Policy
, 320

COVID-19
, 12, 24–28, 87–88, 125–126, 466–467

awareness and training
, 259

in Bangladesh
, 92

cleaning and sanitation
, 258–259

community based sustainable tourism during
, 15–16

contributing factors to dining preferences following
, 165–170

crisis
, 46, 77, 210

difficulties in travelling by tourists during
, 13

disease
, 1

disruption
, 47–51

effect on hospitality industry in Africa
, 76–77

effects on airports business
, 13–14

effects on leisure and travel industry in global and Bangladeshi environments
, 93–95

findings from secondary data
, 499–503

general preparedness
, 256–258

hackathons as inflexion point
, 48–51

hospitality discourse amid
, 14–15

impact on Bangladesh’s sustainable tourism economy
, 92–93

impact on education
, 196–200

impact on events
, 498–499

impact on tourism industry in Odisha
, 254–255

impacts on tourism
, 107–110

infection in Germany
, 302

ownership
, 168–169

pandemic
, 74, 250, 286, 288, 376, 446, 482, 498

popularity
, 168

price
, 170

protocols
, 256–259

psychological and physiological impacts on job-losing employees
, 109

ratings and reviews
, 165–168

safety and hygiene
, 258

social distancing
, 258

social media
, 169–170

studies of tourism recovery
, 110–112

substantial impacts on livelihoods
, 108–109

tourism education and
, 127–128

transformative impacts on way of thinking and preserving planet
, 110

unprecedented impacts on tourism market
, 108

virtual concerts
, 502

virtual runs
, 502–503

Creative Accelerators for Sustainable Tourism (CAST)
, 51–52

Creative cities
, 357–359

Creative tourism
, 356–357, 359

Creative tourists
, 358

Crisis

leadership
, 117

in Lebanon
, 181

management
, 344–345

Cruise tourism
, 229–230

government involvement with
, 453–454

local perception of
, 449–453

programme
, 228

Cruises

COVID-19’s effects on
, 95

industry
, 446

Cultural and creative industries (CCI)
, 499–500

Cultural tourism
, 211, 437

Cyber-Physical production system (CPPS)
, 45–46

Cybersecurity
, 47

Cycling tours
, 141

Dark Camps of Genocide
, 180–181, 188

Dark Conflict Sites
, 180–181, 187–188

Dark Disaster Sites
, 188–189

Dark Dungeons
, 179, 185–186

Dark Exhibitions
, 179, 184–185

Dark Fun Factories
, 182–184

Dark Resting Places
, 179

Dark Shrines
, 180, 186–187

Dark tourism
, 154–155, 178–179

crises in Lebanon
, 181

findings
, 182–189

methods
, 181–182

potential dark tourism sites in Lebanon
, 183–184

supply in destinations
, 179–181

Data analysis
, 144

procedures
, 380

Data-driven strategy
, 30

Decision-making process
, 376

Deductive approach
, 52

Department of Tourism (DOT)
, 256

Destination Management Organisations (DMOs)
, 5, 457–458, 467, 469

Destination Management Resilience Scheme
, 483–484

Destination(s)
, 398

branding
, 319, 466–467, 469

costs
, 210

food image of
, 211

image
, 117

imagery
, 321–322

interactive model of destination and tourist factors to support destination brand marketing
, 476–477

management
, 122

marketing
, 465, 467

marketing strategy of
, 211

recovery
, 179

selection criteria
, 303–304

Dialogues
, 133–134

Digital check-in
, 48

Digital distribution era
, 75

Digital health certificate
, 119

Digital instruments
, 203–204

Digital optimisation
, 79–80

Digital room
, 48

Digital travel history
, 119

Direct impacts of lockdowns on personal well-being
, 293–294

Disney parks
, 419

Diversity management
, 25

Do-It-Yourself generation
, 377

Domestic tourism. See also Sustainable tourism
, 398–399, 402

causes leading to predominance of domestic tourism on small islands
, 403–404

challenges for domestic tourism
, 409–410

crisis leadership
, 117

data collection
, 112–113

Hangzhou, Case City of tourism recovery
, 113–114

key factors facilitate tourism recovery
, 117–121

literature review
, 107–112

negative impacts of pandemic on
, 406–407

positive impacts of pandemic on
, 405–406

profile of respondents
, 114

promotion during COVID-19 pandemic
, 259

recent trends in
, 404

research methods
, 112–114

role in cutting emissions
, 407–409

well-tamed pandemic creates safe image of city
, 114–117

Ebola outbreaks
, 95

Ebola virus disease (EVD)
, 90

Ecological tourism
, 437

Economic development
, 356

Economic effects, tourism and
, 91–92

Economic incentives
, 483

Economic lockdown
, 74

Ecotourism
, 260

Education
, 33–34

COVID-19 pandemic impact on
, 196–200

Educational systems
, 126

Eigenvector centrality
, 165

Emerging crises
, 344

Enhanced hygiene protocols
, 424

Environmental effects, tourism and
, 91

Equity Policy Center (EPOC)
, 210

Ethnographic vignettes (EV)
, 230

European Convention on Suppression of Terrorism
, 319

European Union (EU)
, 319, 401

Events
, 497

bridging gap
, 503

COVID-19 impact on
, 498–499

COVID-19’s effects on
, 95

future of events industry
, 503–505

Indian Scenario
, 505–506

management
, 506

Evidence-based decisions
, 30

Evidence-based practice
, 30

Expedia
, 75

Experiential learning
, 128

Exploratory factor analysis
, 306

Face-to-face learning
, 197–198

Facebook
, 49, 255

Factor analysis
, 304, 306, 311

accommodation selection criteria results of
, 308–310

destination selection criteria results of
, 307

Familiarity
, 475

Fani cyclone (2019)
, 252

Fear to travel
, 376–377

Federal Maritime Terrestrial Zone. See Zona Federal Marítimo Terrestre (Zofemat)

Festivals
, 497

Indian Scenario
, 505–506

Financial management
, 242–243

Firms
, 75

5G network
, 48

Five-point Likert scale
, 304

Flash
, 154

Flashpacker
, 154–155, 157–158

contributing factors to dining preferences following COVID-19 pandemic
, 165–170

future research directions
, 171

local and international delicacies
, 158–165

methods
, 158

results
, 158–165

theoretical framework
, 156–158

tourist hypermobility
, 156–157

Flue
, 24

Food
, 155

Formal education
, 33

Fourth industrial revolution (I4. 0)
, 45–46

challenges
, 64

COVID-19 disruption
, 47–51

data collection and analysis
, 51–53

goals
, 53–54, 63–64

hackathon questions
, 64

literature review
, 46–47

methodology
, 51–64

problem identification
, 64–66

Free vaccination
, 120–121

Frequency
, 66

Gastro tourism
, 154–155

Gender expectations
, 242–243

Generalized Shapiro–Wilk test
, 380

Generation Alpha
, 376

Generation Z (Gen Z)
, 201, 376

classification of young tourists
, 386–388

during COVID-19 pandemic development
, 390

data analysis procedures
, 380

literature review
, 378–379

methodology
, 379–380

participants
, 379–380

representatives of
, 389

results
, 380–388

USTurPan1
, 388

variables and instruments
, 379

George Town Street, Penang, street cuisine in
, 215

Gephi
, 158

German travellers

findings
, 305–311

methodology
, 304–305

PPE
, 311–312

theoretical background
, 302–304

threat of COVID-19 rate
, 313

Global Counter-Terrorism Strategy
, 319–320

Global crisis in tourism
, 177–178

Global financial crisis (GFC)
, 12

Global health pandemic
, 125–126

Global leadership
, 133

Global precarious realities in shipping
, 229–230

Global Sustainable Tourism Council (GSTC)
, 448

Goods and services tax (GST)
, 252

Google Meet (online meeting platform)
, 506

Government intervention
, 79

Government involvement with cruise tourism
, 453–454

Government of Bangladesh (GoB)
, 92, 97

Gozo Business Chamber (GBC)
, 408–409

Great Depression
, 12

Great Plague
, 251–252

Great Recession
, 376

Greenhouse gas (GHG)
, 407

Gross Domestic Product (GDP)
, 196, 285–286

Guesthouse accommodation in sharing economy
, 435–436

Guesthouse tourism
, 434

H1N1. See Swine flu virus

Hackathons
, 46

as inflexion point
, 48–51

questions
, 64

Hangzhou, Case City of tourism recovery
, 113–114

Health and safety
, 80

Health factors
, 377

Heroic leader
, 30

Higher education institutions (HEIs)
, 125–126, 197

Hilton Hippies
, 158

Holocaust tourism
, 180–181

Home-is-safer-than-abroad bias
, 398

Hospitality

businesses in Africa and Nigeria
, 74

change and
, 27–29

COVID-19 effect on hospitality industry in Africa
, 76–77

discourse amid COVID-19 pandemic
, 14–15

educators
, 47

firms
, 78

future in Nigeria
, 79–81

industry
, 74

innovation management in hospitality industry in Nigeria
, 77–79

modern history of
, 75–76

Host community, raising awareness of
, 148

Hotel and accommodations, COVID-19’s effects on
, 94

Hotel and Restaurants Association of Odisha (HRAO)
, 256

Human behavioural change
, 27

Human development
, 24–25

Human intent studies
, 26–27

Human-caused disasters
, 24

Human-to-human interaction
, 303–304

Hybrid events
, 503

Hygiene
, 214, 258

Hypermobility
, 154–155, 157

Hypothesis testing
, 220

Immediate crises
, 344

In-depth interviews
, 399

Incentives
, 66

Independent flashpackers
, 158

Indian Scenario, Festivals and Events Tourism in
, 505–506

Indirect impacts of lockdowns on personal well-being
, 293–294

Influenza
, 302

Infocomm Media Development Authority (IMDA)
, 202

Information and communication technology (ICT)
, 45–47, 200

Information questionnaire
, 388

Infrastructure development and services
, 147

Innovations
, 74, 77

in dark tourism research
, 179

management in hospitality industry in Nigeria
, 77–79

Instagram
, 345–346

Institution
, 196–200

Integral Port Administration

framework
, 447, 449

of Quintana Roo
, 454

Intelligent Highway Systems
, 157

Intentional crisis
, 344

Internal consistency type reliability
, 382

International Labour Organization (ILO)
, 288–289

International tourism
, 398

and IATA travel pass
, 261

International Tourism Bourse (ITB)
, 254

Internationalisation
, 199

Inti Live
, 504–505

Intra-destination
, 156

Investment, business development and
, 146

Investors
, 210

Islamic State of Iran and Syria (ISIS)
, 319

Island tourism

area of study
, 399–401

causes leading to predominance of domestic tourism on small islands
, 403–404

challenges for domestic tourism
, 409–410

connections lost and gained
, 407

domestic tourism role in cutting emissions
, 407–409

methods
, 401–403

negative impacts of pandemic on domestic tourism
, 406–407

positive impacts of pandemic on domestic tourism
, 405–406

recent trends in domestic tourism
, 404

results
, 403–410

Israeli Defense Forces (IDF)
, 188

Job insecurity leads to increased workloads and job stress
, 233–241

Job stress
, 233–241

Job-losing employees, psychological and physiological impacts on
, 109

Judging criteria
, 65

Kruskal–Wallis test
, 380, 388

Latent crisis
, 344

Latent Profile Analysis (LPA)
, 380, 386

Leaders
, 25–26, 30

Leadership
, 27, 32

programmes
, 33–34

readiness
, 33–34

traits
, 32

‘Learner-centric’ structure
, 126

Learning
, 129

experience
, 131

Lebanese Civil War
, 181

Lebanon, crises in
, 181

Lethargic young tourists
, 378–379

Liberation Tigers of Tamil Eelam (LTTE)
, 319

Light Rail Transit (LRT)
, 157

LinkedIn
, 255

Livelihoods, substantial impacts on
, 108–109

Local communities
, 359

Localised tourism
, 270

Lockdowns
, 254–255

policies
, 107–108

Logo rebranding
, 79

London Resort Company Holdings (LRCH)
, 420

Long-term strategies
, 34–36

Machine Learning
, 47

Mahahual, cruise tourism in
, 446–448

Mahahual Urban Centre Development Plan
, 453–454

Major League Hacking (MLH)
, 51

Malaysia, COVID-19 effects on learning behavior in

assessments
, 200–202

COVID-19 eradication strategy
, 205

global impact of COVID-19 epidemic on educational institutions
, 202–203

impact on education
, 196–200

socio-demographic indicators
, 203–204

student organizations
, 204

Malaysian Communications and Multimedia Commission (MCMC)
, 201–202

Malaysian Higher Education Research
, 197

Maldives

guesthouses
, 437–439

tourism growth in
, 436–437

Malta Tourism Authority (MTA)
, 401, 403–404

Man-made disasters
, 181

Managerial development
, 146–147

Marine Protected Areas (MPAs)
, 406

Market segmentation
, 426–427

Marketing messages
, 466–467

key factors related to tourists and stakeholders in relation to
, 468–469

Marketing strategies
, 64

Mass Rapid Transit (MRT)
, 157

Mean inter-item correlations (MIC)
, 382

Meeting Professional International (MPI)
, 498–499

Meetings, Incentives, Conferences and Exhibition business (MICE Tourism)
, 498

Memory as opportunity to encourage tourist engagement
, 475–476

Mexico, COVID-19 pandemic implications for tourism sustainability and resilience in
, 447–448

Micro, small and medium-sized enterprises (MSMEs)
, 111

Microsoft Team (online meeting platform)
, 506

Millennium Development Goals (MDGs)
, 244–245

Ministry of Higher Education (MOHE)
, 198

Mixed method approach
, 322

Modern tourism
, 417

More-than-tourism
, 270

perspective
, 269

re-enchanting local as ‘more-than-tourism’ agenda
, 273–274

Movement Control Order (MCO)
, 196

Movie induced tourism
, 154–155

Multimodal resources, application of
, 473–475

Multimodality
, 473–474

Muurrung Marai
, 276–278

National Key Economic Areas (NKEAs)
, 198

National Statistics Office (NSO)
, 402–403

National Tourism Development Plan
, 228

Natural catastrophes
, 24–25

Natural disasters
, 24, 181, 250, 342

Natural Language Processing (NLP)
, 49–51

Neo backpacker
, 158

Neoliberal economic theory
, 213

New product development
, 74

New South Wales (NSW)
, 269

Newcastle Afoot
, 275–276

Nigeria

future of hospitality industry in
, 79–81

hospitality businesses in
, 74

innovation management in hospitality industry in
, 77–79

Non-governmental organisations (NGOs)
, 204, 402

Non-health factors
, 377

Nonparametric Wilcoxon rank sum test
, 384–385

North-East Tourism academy (NETA)
, 128

Northern Ireland, strategic marketing plans and destination imagery in
, 321

Odisha State Council-FICCI
, 256

Odisha Tour Operators association
, 256

Odisha tourism
, 250

COVID-19 impact on
, 251, 254–255

COVID-19 protocols
, 256–259

global community
, 255–256

international tourism and IATA travel pass
, 261

methodology
, 255

promotion of alternative tourism
, 259–261

promotion of domestic tourism during COVID-19 pandemic
, 259

review of literature
, 251–252

tourism in Odisha
, 252–254

Odisha Tourism development Corporation (OTDC)
, 256

Olery (Netherlands-based company)
, 49–51

Olery Hotel Review
, 49–51

Omicron variant
, 287, 289–290

One-island–one-resort concept
, 433

Online interviews
, 402

Online learning
, 200

Online tourism academy
, 128

‘OpeNER’ toolset
, 49–51

Opportunistic young tourists
, 378–379

Organisation for Economic Co-operation and Development (OECD)
, 88

Outfit of the Day (OOTD)
, 154

Overtourism
, 125–126, 481

Ownership
, 168–169

Pacific Asia Travel Association (PATA)
, 92–93

Palestine Liberation Organisation (PLO)
, 188

Pandemic
, 497

Pandemic and sustainable tourism
, 90–92

Paper-based systems
, 261

Paris Terrorist Attacks
, 320

ParseHub
, 158

Partner organizations
, 65

Pedagogical techniques
, 128

Pelagian Islands
, 400

People
, 79

Perceived risk
, 343

tourists perceptions of risk and search for information
, 342–343

Performing Arts sector
, 501–502

Personal growth
, 33

Personal protective equipment (PPE)
, 303–304, 306, 311–312

Personal well-being, direct and indirect impacts of lockdowns on
, 293–294

Philippine Overseas Employment Agency (POEA)
, 231

Philippines, cruise tourism industry in

before and onset of pandemic
, 231–233

changed cruise tourism landscape
, 243–244

financial management and gender expectations
, 242–243

global precarious realities in shipping
, 229–230

isolation and sexual harassment
, 241–242

job insecurity leads to increased workloads and job stress
, 233–241

literature review
, 228–230

methods
, 230–233

staggering global impact of COVID-19
, 228

transparent gender policies in recovery strategies
, 244–245

Photography and tourist destinations
, 345–346

Physical evidence
, 79

Place
, 79

Place image
, 343

Policies to assist recovery
, 119

Policy Development Organization
, 197

Policymakers
, 210

Policymaking
, 146–147

Political leadership
, 37

Popularity
, 168

Post-conflict destinations
, 178

Post-COVID-19
, 127

era
, 446

pandemic
, 65

tourism education in
, 133–135

Post-pandemic marketing approaches

implications for future academic and management research
, 477

influence of tourist-related factors on
, 472–473

tourist ‘knowing’ to form
, 471–472

Post-pandemic period
, 96–98

Potential crisis
, 344

Potential customers
, 78

Practice pandemic restrictions
, 120

Pre-pandemic tourism research
, 5

Price
, 79, 170

of street cuisine
, 213

Price-sensitive customers
, 78

Priceline
, 75

PricewaterhouseCoopers (PWC)
, 434

Pricing strategies
, 219

Priming as opportunity to encourage tourist engagement
, 475–476

Principles of Buen Vivir
, 271

Principles of Responsible Management Education (PRME)
, 128

Priorities for resuming tourism
, 97–98

Private funding
, 501

Private sector involvement
, 454–455

Problem identification
, 64–66

frequency
, 66

incentives
, 66

judging criteria
, 65

number of participants per team
, 66

partner organizations
, 65

time duration
, 65

Process
, 79

Product
, 79

Professional well-being
, 291–292

Programa de Conservaci ón para el Desarrollo Sostenible (PROCODES)
, 449

Promotion
, 79

Proximity tourism
, 273

Psychology
, 470

Pushkin State Museum of Fine Arts
, 49

Push–pull factors
, 376–377

Quality of life
, 356

Quality of street cuisine
, 213, 219

Quarantine
, 107–108

Questionnaire
, 361–362

Questionnaire on Information in Pandemic Conditions (UInP)
, 385

Queuing
, 425–426

R package
, 380

Re-engineering tourism education
, 134

coalescence between tourism education and TLT
, 130–133

TLT
, 128–129

tourism education and COVID-19
, 127–128

Real-time assessment of vulnerability hospitality sector
, 294–295

Recovery marketing
, 342

Recovery phase of tourism destinations

aim and objectives
, 318

counter-terrorism frameworks for tourism stakeholders
, 319–321

data analysis and findings
, 323–329

destination branding
, 319

literature review
, 318–322

methodology
, 322–323

terrorism and tourism
, 318–319

Reed Exhibitions
, 505

Reflexivity
, 230

Relative Exposure Index
, 504

Relaxation
, 497

Remittances
, 232–233

Reopening theme parks
, 422, 425, 427

Research-led practice
, 30

Residents’ perceptions of tourism impacts
, 359–361

Respondents profile
, 114, 215–216

Restaurant, COVID-19’s effects on
, 94

Rethinking tourism

in ‘Fortress Australia’
, 271–273

as more than industry
, 269–271

Revenue models
, 501

Ride-oriented theme parks
, 418

Robotics
, 45–47

Robots
, 48

RStudio Cloud
, 158

Rural tourism
, 260

Safety
, 258

health and
, 80

Sanitation
, 258–259

Santa Claus Land
, 418

Santa’s Workshop
, 418

Seafarers
, 229

Self-concept
, 472–473

Self-examination
, 130

Self-improvement programs
, 33

Semi-structured interviews
, 141

Semiotics-based approach to post-pandemic tourist destination perceptions
, 469–470

11th September 2001 Terrorist Attacks (9/11 Terrorist Attacks)
, 319–321

Severe acute respiratory syndrome (SARS)
, 24, 90, 251–252, 302

SARS-CoV1
, 95

SARSCoV2 pandemic
, 87–88

Sexual harassment, isolation and
, 241–242

Shapiro–Wilk test
, 380

Shared accommodations in Maldives

guesthouse accommodation in sharing economy
, 435–436

Maldives’ guesthouses
, 437–439

tourism growth in Maldives
, 436–437

Sharing
, 131

Short-term strategies
, 34–36

Shutdowns
, 254–255

Skype (online meeting platform)
, 506

Small and medium enterprises (SMEs)
, 92

Small islands, domestic tourism on
, 403–404

Small-scale sports tourism
, 149

Snowball sampling technique
, 402

Snowballing method
, 304

Social constructionism
, 470

Social distancing
, 92, 258, 286, 423

COVID-19 Pandemic
, 422–427

theme park operations and logistics
, 420–422

theme parks growth and development
, 418–420

Social fabric development
, 25

Social impacts

of COVID-19
, 80

tourism and
, 90–91

Social interaction
, 37

Social media
, 169–170

platforms
, 255

Social Network Analysis (SNA)
, 158

Socio-demographic indicators
, 203–204

Socio-demographic information
, 304

Sofar Sounds
, 502

Spanish flu
, 251–252

Specialised accommodation businesses
, 434

Sports

COVID-19’s effects on
, 95

events
, 140–141

Sports tourism
, 140–142

business development and investment
, 146

data analysis
, 144

findings
, 144–148

infrastructure development and services
, 147

literature review
, 141–143

managerial development and policymaking
, 146–147

method
, 143–144

raising awareness of host community
, 148

research design
, 143–144

stakeholder theory
, 142–143

Stakeholders
, 65, 402

counter-terrorism frameworks for tourism
, 319–321

theory
, 142–143

Statistical Package for Social Sciences (SPSS)
, 361–362

Strategic informant sampling technique
, 402

Strategic intent
, 24, 26–27

change and tourism and hospitality industry
, 27–29

during COVID-19 epidemic
, 34

leadership programmes
, 33–34

literature review
, 24–26

strategic leadership and
, 30–33

Strategic leaders
, 26–27, 30–31

Strategic leadership and strategic intent
, 30–33

Strategic marketing
, 318, 342

plans
, 321–322

Strategic planning
, 24–25

Street cuisine
, 210

community attitude
, 218

community-based
, 213

factors influencing perception to
, 212–214

hygiene
, 214

hypothesis
, 215

hypothesis testing
, 220

location
, 212

perception of street cuisine location
, 217

price
, 213

pricing strategies
, 219

quality
, 213, 219

research framework and method
, 214–215

respondent’s demographic profile
, 215–216

results
, 215–219

study area
, 215

uniqueness
, 212, 217

Student organisations
, 204

Supply and demand curves
, 26

Supply-side of dark tourism
, 179

Survey analysis
, 323–329

Sustainability-focused recovery approach

COVID-19 pandemic implications for tourism sustainability and resilience in Mexico
, 447–448

findings
, 449–457

methodology
, 448–449

Sustainable destination management, VERB Model of
, 485–486

Sustainable Development Goals (SDGs)
, 90, 199, 244–245, 358–359

Sustainable development model
, 110

Sustainable education

assessments
, 200–202

COVID-19 eradication strategy
, 205

global impact of COVID-19 epidemic on educational institutions
, 202–203

impact on education
, 196–200

socio-demographic indicators
, 203–204

student organizations
, 204

Sustainable tourism
, 88–89, 213

communication in tourism industry during crises
, 344–345

COVID-19 context
, 90

COVID-19 in Bangladesh
, 92

COVID-19’s effects on leisure and travel industry in global and Bangladeshi environments
, 93–95

COVID-19’s impact on Bangladesh’s sustainable tourism economy
, 92–93

development
, 89

findings
, 347–349

future implications/policies for
, 98–99

methodology
, 346–347

new prospects for sustainable tourism industry
, 96

pandemic and
, 90–92

photography and tourist destinations
, 345–346

research aims
, 346

tourism and economic effects
, 91–92

tourism and environmental effects
, 91

tourism and social impacts
, 90–91

tourism industry recovers and resolves
, 96–98

tourism industry’s global sustainability
, 89

tourists’ perceptions of risk and search for information
, 342–343

Sustained crises
, 344

Swift recovery

COVID-19 effect on hospitality industry in Africa
, 76–77

future of hospitality industry in Nigeria
, 79–81

innovation management in hospitality industry in Nigeria
, 77–79

modern history of hospitality industry
, 75–76

reviews and recommendations
, 81

Swine flu virus
, 447–448

Symbolic interactionist approach
, 472–473

Teachers
, 129, 201

teacher-centred teaching methods
, 201

Teaching
, 201

Technological advancements
, 156

Technology
, 47, 134

technology-oriented teaching and learning ecosystem
, 201–202

Telegram
, 320

Temperature checks
, 423

Terrorism
, 318–319

Terrorist attacks
, 24–25, 250

Thematic analysis
, 46, 51–52

framework
, 52

Theme Index Museum Index
, 419–420

Theme parks
, 417

COVID-19 Pandemic
, 422–427

growth and development
, 418–420

operations and logistics
, 420–422

Theme Parks Reopen 2020
, 422–425

Theme Parks Reopen 2021
, 425–427

Top-down approaches
, 467–469

Tourism. See also Counter-terrorism frameworks for tourism stakeholders
, 12, 89, 178, 210, 250–251, 318–319, 398, 401

advancement and growth of
, 46–47

business
, 24

change and
, 27–29

COVID-19 impacts on tourism
, 107–110

and COVID-19 pandemic challenges
, 465–466

disrupted due to COVID-19 pandemic health crisis
, 140

and economic effects
, 91–92

education and COVID-19
, 127–128

education in post-COVID-19
, 133–135

educators
, 126, 128

and environmental effects
, 91

global crisis in
, 177–178

global sustainability
, 89

graduates
, 126

growth in Maldives
, 436–437

growth in Philippines
, 231

industry
, 88, 106

in Mahahual
, 449

marketing
, 118

in Odisha
, 252–254

priorities for resuming
, 97–98

reset
, 269

sector
, 107

and social impacts
, 90–91

tourism-induced impacts
, 362–363

value chain
, 88

‘Tourism for Good’ recovery plan
, 483–484

Tourism recovery

methods
, 484–486

research significance
, 481–484

results
, 486–491

studies
, 110–112

Tourism Recovery Task Force (TRTF)
, 321

Tourist ‘knowing’

to form post-pandemic marketing approaches
, 471–472

as social construction
, 470

Tourists

behavior
, 268–269

demand
, 341–342

destinations, photography and
, 345–346

difficulties in travelling by tourists during COVID-19
, 13

gaze
, 345–346

hypermobility
, 156–157

perceptions of risk and search for information
, 342–343

Training
, 33–34, 259

Transformational leadership
, 30–32

Transformational Learning Theory (TLT)
, 2, 127–129

acquiring knowledge
, 132

assessment and alienation
, 130–131

building competence
, 131–132

coalescence between tourism education and
, 130–133

disorienting dilemma
, 130

exploring
, 131

plan for action
, 132

re-integration phase
, 133

role
, 133

self-examination
, 130

sharing
, 131

tourism education in post-COVID-19
, 133–135

Transformative impacts on way of thinking and preserving planet
, 110

Transformative learning
, 127

experience
, 131

Travel
, 466

Travel Agents Association of Odisha (TAAO)
, 256

Traveling
, 140

TripAdvisor
, 158, 171

Tunisia, strategic marketing plans and destination imagery in
, 321–322

UK Department for Culture, Media and Sport (DCMS)
, 484–485

UN General Assembly
, 319

UN Global Counter-Terrorism Strategy
, 320

Unintentional crisis
, 344

Uniqueness
, 212, 217

United Arab Emirates (UAE)
, 108

United Nations (UN)
, 50

United Nations Educational, Scientific and Cultural Organisation (UNESCO)
, 89

Creative Cities
, 356, 362–363

creative tourism and creative cities
, 357–359

literature review
, 357–361

methodology
, 361–362

residents’ perceptions of tourism impacts
, 359–361

results
, 362–369

sample profile
, 362

tourism-induced impacts
, 362–363

United Nations Environment Programme (UNEP)
, 89

United Nations World Tourism Organization (UNWTO)
, 111, 286–287, 482

United Nations World Tourist Organization
, 88

United States Counter-Terrorism Policy
, 320

United States of America (USA)
, 319

Universiti Malaysia Kelantan (UMK)
, 197

Universiti Malaysia Perlis (UNIMAP)
, 197

Universiti Putra Malaysia (UPM)
, 197

Universiti Tun Hussein Onn Malaysia (UTHM)
, 197

Unprecedented crisis
, 288–289

Urban art (UA)
, 358

User Generated Content (UGC)
, 158

USTurPan1 questionnaire
, 379

dimensionality of
, 381

Utilitarian young tourists
, 378–379

Variant of concern (VOC)
, 289–290

VERB Model
, 485–486, 488, 490–491

Virtual classrooms
, 126, 128

Virtual concerts
, 502

Virtual experiences
, 348

Virtual reality (VR)
, 45–48

Virtual runs
, 502–503

Virtual tourism
, 118

Virtual voice guide
, 49

Viruses
, 302

VisitBritain
, 485

Voluntourism
, 154–155

Walt Disney World
, 419

War on terror
, 376

Wars
, 250

Waves of Pandemic
, 497

Web scraping techniques
, 158

Wellness tourism
, 260

WhatsApp
, 255

Wi-Fi 6
, 48

Wilcoxson Rank Sum Test
, 380, 385–386

Wildlives, COVID-19’s effects on
, 95

Working from home
, 197–198

Workloads, job insecurity leads to increased and
, 233–241

Workplaces, changing nature of
, 45–46

World Health Organisation (WHO)
, 90, 106–107, 125–126, 250, 286

World Tourism and Tourism Council
, 140

World Tourism Organisation (WTO)
, 89, 346

World Travel and Tourism Council (WTTC)
, 106, 286–287, 319

World Wildlife Fund (WWF)
, 448

Wuhan Municipal Health Commission
, 251–252

Young tourists, classification of
, 386–388

Zona Federal Marítimo Terrestre (Zofemat)
, 449

Zoom (online meeting platform)
, 502, 506

Zoomers. See Generation Z (Gen Z)

Prelims
Introduction
Section 1 Theoretical
Chapter 1 Effects of COVID-19 on Tourism and Hospitality: Exploring the New Normal
Chapter 2 Strategic Intent and Strategic Leadership: A Review Perspective for Post-COVID-19 Tourism and Hospitality Industry Recovery
Chapter 3 Imparting Industry 4.0 Skills to Tourism and Hospitality Graduates Through Hackathons
Section 2 Africa
Chapter 4 Role of Innovation and New Product Development for Swift Recovery in Hospitality Industry in Nigeria
Section 3 Asia
Chapter 5 Evaluation of COVID-19's Effects and Opportunities for Bangladesh's Sustainable Tourism
Chapter 6 The Recovery of Domestic Tourism in China: Practices from a Typical Tourism City Hangzhou
Chapter 7 Re-engineering Tourism Education Post-COVID-19
Chapter 8 Sports Tourism as a Driver for Tourism Development and Recovery
Chapter 9 Where to Eat? Exploring Flashpacker's Dining Preference in Bali Following the COVID-19 Pandemic
Chapter 10 Dark Tourism and Destination Recovery: Prospects for Lebanon
Chapter 11 COVID-19 Effects on Learning Behaviour of Tourism Students for Sustainable Education: The Malaysian Context
Chapter 12 Tourist Perception Towards Street Cuisine in Post-COVID-19 Pandemic Period: A Study of George Town Street in Penang in Malaysia
Chapter 13 Sailing Through Post-Pandemic Recovery? The Role of the State for Workers in Cruise Tourism Industry in the Philippines
Chapter 14 Rebuilding Resilient Tourism Industry in Odisha: A Study on Revival and Survival Strategies in the COVID-19 Era
Section 4 Australia
Chapter 15 Rethinking Tourism Post-COVID-19: Towards a ‘More-Than-Tourism’ Perspective
Chapter 16 ‘How Are We Surviving the Pandemic, COVID-19?’: Perspectives from Hospitality Industry Workers in Australia
Section 5 Europe
Chapter 17 How Will German Travellers Select Holiday Destinations and Accommodation During the COVID-19 Outbreak?
Chapter 18 The Recovery Phase of Tourism Destinations Impacted by Terrorism – The Role of Strategic Marketing Plans
Chapter 19 Tourist Destinations and Instagram Communications Driving Sustainable Tourism Recovery: The Case of Coronavirus Pandemic
Chapter 20 Tourism Impacts of the UNESCO Creative Cities Classification and Destination Recovery: Residents' Perceptions
Chapter 21 Clusters of Generation Z and Travel Risks Perception: Constraining vs. Push–Pull Factors
Chapter 22 Island to Island Travel: The Role of Domestic Tourism for the Swift Recovery of Island Tourism
Chapter 23 Social Distancing in the Homes of Queuing: Reopening Theme Parks
Section 6 North America
Chapter 24 Shared Accommodations in the Maldives: Disruptor or Mitigator for the Island's Destination Recovery?
Section 7 South America
Chapter 25 Sustainability-Focused Recovery Approach for Cruise Tourism After COVID-19: Key Issues and Opportunities in the Port Destination of Mahahual - Costa Maya
Section 8 The Future Ahead
Chapter 26 Post-Pandemic Destination Recovery: Social Constructionism and Understanding the Roles of Semiotic Representation of Customer Perception Through Knowing
Chapter 27 Tourism Recovery Plans by UK Destination Management Organisations (DMOs): A New Sustainable Chapter, or a Return to Business-as-Usual?
Chapter 28 Festival and Event Tourism: Building Resilience and Promoting Sustainability Challenges and Opportunities in a Post-COVID-19 Environment
Index