Developing Qualified Personnel Selection Strategies Using MCDM Approach: A University Hospital Practice

Abstract

In this study, it is aimed to correctly weigh the criteria for the selection of qualified manager in a healthcare facility and to make the right selection among candidates with an objective method. In this study, in which the health manager selection was carried out with fuzzy Analytical Hierarchy Process (AHP) and MULTIMOORA methods, 8 candidates were evaluated according to 12 personnel selection criteria. Comparative matrices of qualified health manager selection criteria were presented to the expert opinion and analyzed with the fuzzy AHP method. According to the analysis result, among the 12 criteria; The “Crisis Management Skill” criterion is in the first place with 12.5% weight; The “Social Responsibility Awareness” criterion was found to be in the last place with 3.2% weight. The MULTIMOORA method was applied by analyzing the interview scores and criterion weightings of the candidates evaluated by the jury. According to the results of MULTIMOORA, Candidate 1 first place and Candidate 6 ranked last.

Citation

Uslu, Y.D., Yılmaz, E. and Yiğit, P. (2021), "Developing Qualified Personnel Selection Strategies Using MCDM Approach: A University Hospital Practice", Dinçer, H. and Yüksel, S. (Ed.) Strategic Outlook in Business and Finance Innovation: Multidimensional Policies for Emerging Economies, Emerald Publishing Limited, Leeds, pp. 195-205. https://doi.org/10.1108/978-1-80043-444-820211018