How to Design Incremental CX Improvements
Robert Dew
(Coriolis Innovation, Australia with Cyrus Allen)
Customer Experience Innovation
ISBN: 978-1-78754-787-2, eISBN: 978-1-78754-786-5
Publication date: 13 August 2018
Citation
Dew, R. (2018), "How to Design Incremental CX Improvements", Customer Experience Innovation, Emerald Publishing Limited, Leeds, pp. 73-124. https://doi.org/10.1108/978-1-78754-786-520181006
Publisher
:Emerald Publishing Limited
Copyright © 2018 Emerald Publishing Limited