Overcoming Regional Retention Issues: How Some Michigan Organizations Use CSR to Attract and Engage Top Talent

Abstract

The study reported in this chapter was designed to investigate how managers representing public relations (PR), human resources (HR), and corporate social responsibility (CSR) departments use their organizations’ CSR initiatives to attract, engage, and retain job-seeking Millennials. To direct attention to a region that has been plagued with employee attraction and retention issues, this study focused this phenomenon as experienced by organizations located in the state of Michigan. Findings identify ways PR, HR, and CSR departments work together to infuse work cultures with CSR thinking. Four main themes and 14 subthemes emerged among interview data – suggesting that employee recruitment activities should evolve to more fully consider CSR in terms of employee value propositions, organizational culture, and empowering and developing employees.

Citation

Heinrich, E. (2017), "Overcoming Regional Retention Issues: How Some Michigan Organizations Use CSR to Attract and Engage Top Talent", Pompper, D. (Ed.) Corporate Social Responsibility, Sustainability, and Ethical Public Relations (The Changing Context of Managing People), Emerald Publishing Limited, Leeds, pp. 89-122. https://doi.org/10.1108/978-1-78714-585-620181004