Puzzled by problem solving?

Abstract

Problem solving has been used within policing for almost 30 years but progress in developing problem solving has been slow and the outcomes mixed. In this article, Barrie Irving provides an overview of the debate on problem solving and argues that there has been too much emphasis on techniques and processes and not enough on the management of their implementation. He argues that the police operational culture and training seem to create a hostile environment for the development of problem solving. His recommendations for moving forward include trying to make the methodology fit the police culture it often operates in, rather than trying to make the culture fit the methodology. He also emphasises the need for more efficient human resource management.

Citation

Irving, B. (2007), "Puzzled by problem solving?", Safer Communities, Vol. 6 No. 4, pp. 4-15. https://doi.org/10.1108/17578043200700027