Learning in conflict: revisiting the role of perception
Development and Learning in Organizations
ISSN: 1477-7282
Article publication date: 15 February 2011
Abstract
Purpose
Highlights the importance of the perception process in interest‐based negotiation.
Design/methodology/approach
This is a viewpoint paper.
Findings
Perception determines what counts as goals, rewards and interference in the conflict process.
Practical implications
Conflict management practitioners must understand that perception determines conflict reality for the participants, rather than just a version of reality.
Originality/value
The author highlights the importance of the perception process in interest‐based negotiation.
Keywords
Citation
Bokeno, R.M. (2011), "Learning in conflict: revisiting the role of perception", Development and Learning in Organizations, Vol. 25 No. 2, pp. 15-17. https://doi.org/10.1108/14777281111108227
Publisher
:Emerald Group Publishing Limited
Copyright © 2011, Emerald Group Publishing Limited