Learning to forget and forgetting to learn: Towards effective management of organizational knowledge

Abstract

Elephants supposedly never forget. On the contrary, many companies unfortunately do, while others find it difficult to learn much in the first place. Such companies clearly need to try harder to develop and manage effective means of organizational learning and forgetting. Doing so can have a positive impact upon competitiveness.

Citation

(2004), "Learning to forget and forgetting to learn: Towards effective management of organizational knowledge", Development and Learning in Organizations, Vol. 18 No. 6, pp. 26-29. https://doi.org/10.1108/14777280410564239