Ignored or just forgotten?
Abstract
Purpose
This commentary aims to explore the frequent omission of service users and their critiques from the modern history of health and social care integration.
Design/methodology/approach
The article is based on evidence, particularly the evidence emerging from service users' “experiential knowledge”.
Findings
The frequent contradiction that while user involvement has become an article of policy and practice, it is frequently ignored or overlooked.
Research limitations/implications
The findings have major implications for research and evaluation.
Practical implications
It is possible to reduce bias by including service user perspectives.
Social implications
The article denotes recognition of service user rights and the contribution they can make to research and policy and practice development.
Originality/value
The article is a reminder of the importance of including service user viewpoints in modern public policy.
Keywords
Citation
Beresford, P. (2012), "Ignored or just forgotten?", Journal of Integrated Care, Vol. 20 No. 4, pp. 202-204. https://doi.org/10.1108/14769011211255302
Publisher
:Emerald Group Publishing Limited
Copyright © 2012, Emerald Group Publishing Limited