Decision support in selecting maintenance organization
Journal of Quality in Maintenance Engineering
ISSN: 1355-2511
Article publication date: 1 March 2003
Abstract
Selecting a satisfactory maintenance organization to support costly and technologically advanced assets with a long life‐cycle is not easy. There are numerous objectives to fulfill and many are changing. There are many fuzzy and multi‐dimensional decision criteria and significant uncertainties and risks. Additionally, stakeholders from industry and government may not share similar interests, and this restricts the range of alternative solutions. Yet, we must select the complete maintenance organization for these assets to ensure product integrity through life compliant to end‐user needs. This paper discusses how the Analytic Hierarchy Process is applied in a method to identity the preferred maintenance organization for one particular weapons system of the Norwegian Army. We also find it necessary to evaluate the robustness of the decision using Monte Carlo simulations and to employ sensitivity analyses to identify critical success factors.
Keywords
Citation
Emblemsvåg, J. and Tonning, L. (2003), "Decision support in selecting maintenance organization", Journal of Quality in Maintenance Engineering, Vol. 9 No. 1, pp. 11-24. https://doi.org/10.1108/13552510310466765
Publisher
:MCB UP Ltd
Copyright © 2003, MCB UP Limited