QUALITY TRAINING AND CORPORATE TRANSFORMATION

Abstract

Draws on a number of recent surveys to address the issue of why corporate transformation and total quality are taking longer to achieve than was first envisaged. Concludes that a more holistic approach is required than is often applied. Successfully implementing a transformation programme depends critically on the relevance of the selection, combination and application of change elements to the requirements of the situation at each stage of the change process.

Citation

Coulson‐Thomas, C.J. (1993), "QUALITY TRAINING AND CORPORATE TRANSFORMATION", Training for Quality, Vol. 1 No. 2. https://doi.org/10.1108/09684879310045286