Confidence to Cope
Abstract
The Suzy Lamplugh Trust was set up after the headlined disappearance of a young estate agent, the author of the article and founder of the trust is Suzy Lamplugh′s mother. Aggression and violence in the workplace are discussed; women are seen not to be the risk factor of popular myth. Violence at work is a people problem. The Trust′s work includes research, publicity and the organisation of workplace training. The core of training is twofold: psychological (dealing with anxiety, attitudes and assertiveness) and practical (dealing with avoidance, anticipation and appropriate physical control of aggressors).
Keywords
Citation
Lamplugh, D. (1989), "Confidence to Cope", Women in Management Review, Vol. 4 No. 4. https://doi.org/10.1108/09649428910131959
Publisher
:MCB UP Ltd
Copyright © 1989, MCB UP Limited