Assessing the responsiveness in the Danish mobile phone supply chain

Abstract

Focuses on performance efficiency in the mobile phone supply chain. Through a description of exogenous conditions in the mobile phone industry concerning product characteristics and demand for mobile phones with reference to Fisher's product types, found the notions of responsiveness to be a useful analysis variable and critical success factor for the mobile phone supply chain. Afterwards set up four theoretical evaluation variables that were valuable for analyzing responsiveness: delivery lead‐times, postponement strategies, the Bullwhip effect and information exchange. From an in depth practical analysis concludes that there is a lack of responsiveness in the Danish mobile phone supply chain in both demand transparency and time efficiency.

Citation

Catalan, M. and Kotzab, H. (2003), "Assessing the responsiveness in the Danish mobile phone supply chain", International Journal of Physical Distribution & Logistics Management, Vol. 33 No. 8, pp. 668-685. https://doi.org/10.1108/09600030310502867