Case study: a supplier’s journey to achieving quality certification
Jaideep Motwani
(Department of Management, Seidman School of Business, Grand Valley State University, Grand Rapids, Michigan, USA)
Sandra Keirnan
(Department of Management, Seidman School of Business, Grand Valley State University, Grand Rapids, Michigan, USA)
428
Abstract
This paper explains the course that ABC Automotive, Inc. executed in order to receive certification for QS 9000. It includes an explanation of why the company chose to implement QS 9000 and what effect the decision has had on the workforce. Obstacles to implementation and methods used to overcome them are also identified. Finally, the report describes the benefits the company has achieved and plans to reap on account of certification.
Keywords
Citation
Motwani, J. and Keirnan, S. (1998), "Case study: a supplier’s journey to achieving quality certification", Logistics Information Management, Vol. 11 No. 1, pp. 53-57. https://doi.org/10.1108/09576059810202277
Publisher
:MCB UP Ltd
Copyright © 1998, MCB UP Limited