The Unisys parts supply chain ‐ the win‐win option
Stephen Errey
(Stephen Errey is Project Director, Distribution Projects Limited, Chester, UK)
481
Abstract
Some managers may assume that improvements in service can only be achieved by an increase in stock investment and that any stock reduction will reduce service efficiency. However, it is possible to combine a reduction in stock with an overall increase in effectiveness. Unisys found that this “win‐win” option is a viable alternative when it carried out a review of its customer service business stream.
Keywords
Citation
Errey, S. (1996), "The Unisys parts supply chain ‐ the win‐win option", Logistics Information Management, Vol. 9 No. 2, pp. 27-30. https://doi.org/10.1108/09576059610113250
Publisher
:MCB UP Ltd
Copyright © 1996, MCB UP Limited