Work Transformation in Health Care
Kathie Vestal
(Director of Work Transformation in Health Care for Hay
Management Consultants, Dallas, Texas, USA.)
Roy Massey
(Director of UK Health Care Consulting for Hay Management
Consultants, Manchester, UK.)
5923
Abstract
Examines the growing use of “work transformation” or process re‐engineering techniques in health‐care organizations. Identifies how pressures on funding and increased expectations are forcing health‐care organizations to adopt radical solutions in their search for lower costs and improved quality of care. Also examines the experience of a number of organizations, and highlights some of the risks involved in taking these approaches.
Keywords
Citation
Vestal, K. and Massey, R. (1994), "Work Transformation in Health Care", Health Manpower Management, Vol. 20 No. 3, pp. 9-13. https://doi.org/10.1108/09552069410064847
Publisher
:MCB UP Ltd
Copyright © 1994, MCB UP Limited