Empowerment and trust key to partnerships
Les Richards
(is Purchasing Manager at SGS‐THOMSON Microelectronics Ltd, Bristol, UK.)
1262
Abstract
In 1991 SGS‐THOMSON introduced partnerships with key suppliers. Describes how the partnership excellence programmes (PEP) developed. Shows how emphasis on employee empowerment and building trust relationships has resulted in continuous improvements within the supply chain.
Keywords
Citation
Richards, L. (1995), "Empowerment and trust key to partnerships", The TQM Magazine, Vol. 7 No. 1, pp. 38-41. https://doi.org/10.1108/09544789510076906
Publisher
:MCB UP Ltd
Copyright © 1995, MCB UP Limited