Keeping the Customers Satisfied: The Real Business of Management Development
Judy Oliver
(Head of Professional Support, Corporate Resources, Kent
County Council, UK, and a member of the Development Advisory Group for
MBS.)
566
Abstract
The management development market has become client‐led but it remains difficult to make sense of a saturated market. Presents an investment formula for management development which has been applied in Kent County Council.
Keywords
Citation
Oliver, J. (1994), "Keeping the Customers Satisfied: The Real Business of Management Development", Executive Development, Vol. 7 No. 5, pp. 18-22. https://doi.org/10.1108/09533239410795064
Publisher
:MCB UP Ltd
Copyright © 1994, MCB UP Limited