Assessing for Competence at Safeway: Part II
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Abstract
The role of a store manager in a supermarket was factor analysed to define 12 key areas of effectiveness. Managers were trained to classify behaviour observed in competence areas. Assessment is used to identify training needs based on competences. Describes Safeway′s participation in Certificate Trials of MCI. Recommendations are made on the process.
Keywords
Citation
Stringfellow, M. (1992), "Assessing for Competence at Safeway: Part II", Executive Development, Vol. 5 No. 4. https://doi.org/10.1108/09533239210018473
Publisher
:MCB UP Ltd
Copyright © 1992, MCB UP Limited