Communication and the professional image
861
Abstract
Suggests that poor communication gives rise to more management and human relations problems than all other causes put together. Offers practical steps to improve abilities. Recognises the need to ask questions, project a clear and positive image and make sure people know the why, how and by when answers. Concludes that British middle management is criticised for its lack of professionalism but this could be corrected by improving all levels of communication.
Keywords
Citation
Youdale, P. (1991), "Communication and the professional image", Executive Development, Vol. 4 No. 3. https://doi.org/10.1108/09533239110137788
Publisher
:MCB UP Ltd
Copyright © 1991, MCB UP Limited