Business school strategy and the metrics for success

Abstract

Purpose

The paper aims to present a framework for a systems perspective for business schools to formulate strategy, assess performance and adapt to change resulting from performance, environmental and learning feedbacks.

Design/methodology/approach

The paper focuses on the balanced scorecard as a means of measuring performance and modifying business school strategies over time.

Findings

The paper provides a range of metrics for business schools from financial lenses to innovation and learning lenses, and adapts the scorecard framework to strategic processes from business planning to feedback and learning.

Originality/value

The paper links strategy formulation to key performance indicators and strategic change for business schools.

Citation

Thomas, H. (2007), "Business school strategy and the metrics for success", Journal of Management Development, Vol. 26 No. 1, pp. 33-42. https://doi.org/10.1108/02621710710720068