Closing a US Postal Service processing and distribution annex
Dominic L. Bratta
(US Postal Service, Melville, New York, USA)
474
Abstract
This paper describes how the US Postal Service is not immune to the effects from a declining economy, focusing on the closing of one postal annex. It advocates the importance of carefully preparing a transition strategy in a changing public service environment and points out the relevancy of candid and thoughtful communications when dealing with unionized employees and managers.
Keywords
Citation
Bratta, D.L. (2004), "Closing a US Postal Service processing and distribution annex", Journal of Management Development, Vol. 23 No. 10, pp. 977-981. https://doi.org/10.1108/02621710410566892
Publisher
:Emerald Group Publishing Limited
Copyright © 2004, Emerald Group Publishing Limited