PERFORMANCE INDICATORS: THE LIBRARIAN′S CHALLENGE
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Abstract
Performance indicators are described as political tools in use, being largely subjective. Clear objectives, matching the benefits sought by various groups, will allow measurement of the right kind of outputs – not inputs which usually relate to cost‐effectiveness, not benefits.
Keywords
Citation
Day, A. (1990), "PERFORMANCE INDICATORS: THE LIBRARIAN′S CHALLENGE", Library Management, Vol. 11 No. 5, pp. 24-28. https://doi.org/10.1108/01435129010143628
Publisher
:MCB UP Ltd
Copyright © 1990, MCB UP Limited