Knowledge work or working knowledge? Ambiguity and confusion in the analysis of the “knowledge age”
Abstract
Analyses, critically, the interest in “knowledge work” and the “knowledge age”. Arguing that definitions of “knowledge work” and predictions regarding the future trajectories of knowledge organizations are characterized by confusion and ambiguity, calls for a quite different form of analysis. Argues that energy should be directed away from the study of “knowledge work” ‐ the privilege of a minority élite ‐ and redirected to acknowledge the extent of working knowledge across the workforce as a whole.
Keywords
Citation
Collins, D. (1997), "Knowledge work or working knowledge? Ambiguity and confusion in the analysis of the “knowledge age”", Employee Relations, Vol. 19 No. 1, pp. 38-50. https://doi.org/10.1108/01425459710163570
Publisher
:MCB UP Ltd
Copyright © 1997, MCB UP Limited