Trust and the psychological contract
Abstract
Purpose
This paper aims to contribute empirical data to the under‐researched relationship between trust and the psychological contract.
Design/methodology/approach
A case study approach is used carrying out 41 interviews in three case study firms, adopting a critical incident technique (CIT).
Findings
Trust is present in all psychological contracts and its different bases, cognitive and affective, underpin transactional and relational obligations respectively.
Research limitations/implications
A small‐scale study using CIT which identifies especially salient issues but is not necessarily exhaustive. Provides a base for more detailed study of the relationship.
Practical implications
Demonstrates the impact of the differing bases of trust on the employment relationship. This information could contribute to better managing the employment relationship.
Originality/value
There are few extant empirical data on this relationship and a contribution is made to debates on the role of trust within the psychological contract by providing detailed empirical data.
Keywords
Citation
Atkinson, C. (2007), "Trust and the psychological contract", Employee Relations, Vol. 29 No. 3, pp. 227-246. https://doi.org/10.1108/01425450710741720
Publisher
:Emerald Group Publishing Limited
Copyright © 2007, Emerald Group Publishing Limited