Continuous improvement in the history of human resource management
Mitchell Langbert
(CUNY‐Brooklyn College, New York, NY, USA)
Hersh Friedman
(CUNY‐Brooklyn College, New York, NY, USA)
6342
Abstract
Human resource management’s challenge is to improve the balance among three competing quality targets: equity, flexibility and alignment. Management of these targets has improved through four historical periods: the pre‐industrial, paternalist, bureaucratic and high performance. There always have been tradeoffs among the three quality targets, but the balance among them has improved through history.
Keywords
Citation
Langbert, M. and Friedman, H. (2002), "Continuous improvement in the history of human resource management", Management Decision, Vol. 40 No. 8, pp. 782-787. https://doi.org/10.1108/00251740210437734
Publisher
:MCB UP Ltd
Copyright © 2002, MCB UP Limited