Knowledge management: strategy or software?
Alan J. Beckett
(Cranfield University, Cranfield, UK)
Charles E.R. Wainwright
(Cranfield University, Cranfield, UK)
David Bance
(Domino UK Ltd, Cambridge, UK)
4052
Abstract
Knowledge management is a rapidly growing, and rapidly changing discipline. While the link between knowledge assets and competitive advantage has been accepted for some time, it is not obvious how this translates into the techniques and software tools that are labelled as knowledge management processes. This article details the strategic requirements linking the conceptual “mission” of knowledge management with the processes that serve it.
Keywords
Citation
Beckett, A.J., Wainwright, C.E.R. and Bance, D. (2000), "Knowledge management: strategy or software?", Management Decision, Vol. 38 No. 9, pp. 601-606. https://doi.org/10.1108/00251740010357221
Publisher
:MCB UP Ltd
Copyright © 2000, MCB UP Limited