Management by jazz – creating innovation from the principles of chaos and order

Abstract

Three jazz musicians from three different cultures (USA, Japan, Europe), not knowing each other personally, met for the first time on stage at this year’s ASTD conference (American Society for Training and Development) in New Orleans. They quickly found a common level of understanding and set out to create a common product (music). The principles of jazz were demonstrated live and made it possible to deal with one of the most challenging topics of global economy – finding a common understanding and being ready for action. Aims to provide basic insights for organisations in the following fields: understanding cultural differences; changing leadership and empathy; and creativity by improvisation. Highlights short business studies of international companies (McDonalds, LOWE) to show how these principles work in practice.

Citation

Walzer, N. and Salcher, A. (2003), "Management by jazz – creating innovation from the principles of chaos and order", Industrial and Commercial Training, Vol. 35 No. 2, pp. 67-69. https://doi.org/10.1108/00197850310463779