The Role of Energy-in-Conversation in Leading Organizational Change

Abstract

In this paper, we offer a model of how leaders and managers can create energy for change by influencing patterns of conversation across the organization. We develop the model by linking social constructionist thought with theory from the field of positive psychology. We propose that effective leaders work with others to co-author persuasive narratives of change that generate energy by providing people (including themselves) with a sense of autonomy, competence, and relatedness. Energy is expressed in the form of support, time, money, and resources, which contribute to the success of the work. Continuous attention to crafting persuasive narratives in a collaborative way creates upward spirals of energy, and increases the probability of successful change over time. We illustrate these ideas with a case study of a successful IT change initiative in a Fortune 100 insurance company, and conclude by discussing implications for research and practice.

Citation

Ludema, J.D. and Di Virgilio, M.E. (2007), "The Role of Energy-in-Conversation in Leading Organizational Change", Pasmore, W.A. and Woodman, R.W. (Ed.) Research in Organizational Change and Development (Research in Organizational Change and Development, Vol. 16), Emerald Group Publishing Limited, Leeds, pp. 1-41. https://doi.org/10.1016/S0897-3016(06)16001-2