A Model of Employee Self-Service Technology Acceptance
Research in Personnel and Human Resources Management
ISBN: 978-0-76231-215-3, eISBN: 978-1-84950-346-4
Publication date: 8 August 2005
Abstract
We review the literature on individual acceptance of technology to show how organizations can improve the effective use of human resource web-based technologies. Integrating and expanding several theoretical models of technology acceptance, we develop a perceptual model of employee self-service (ESS) acceptance and usage. Based on this model, we propose several key individual, technological, and organizational factors relevant to individual intentions to use ESS technology. We summarize these in several testable propositions and also discuss implications for organizational researchers and practitioners.
Citation
Marler, J.H. and Dulebohn, J.H. (2005), "A Model of Employee Self-Service Technology Acceptance", Martocchio, J.J. (Ed.) Research in Personnel and Human Resources Management (Research in Personnel and Human Resources Management, Vol. 24), Emerald Group Publishing Limited, Leeds, pp. 137-180. https://doi.org/10.1016/S0742-7301(05)24004-5
Publisher
:Emerald Group Publishing Limited
Copyright © 2005, Emerald Group Publishing Limited