The policy/procedure manual, part II: Procedures that complement good policies
Abstract
Purpose
This article's purpose is to show the “why” and “how” of making well thought‐out procedures.
Design/methodology/approach
The article introduces the training need for good procedures, further defines them, and then describes how to think about them in order to produce a useful set of them.
Findings
The findings are that good procedures are useful to, and necessary for, a well‐run library.
Practical implications
Libraries need to have, and consistently follow, good procedures in order to function efficiently.
Social implications
Libraries will only survive as long as they are offering good service for a reasonable cost, the end goal of good procedures.
Originality/value
The value of the article is in learning how to come up with good procedures as a basic tool that will help library staff to perform their duties as efficiently as possible.
Keywords
Citation
Fitsimmons, G. (2012), "The policy/procedure manual, part II: Procedures that complement good policies", The Bottom Line, Vol. 25 No. 1, pp. 13-15. https://doi.org/10.1108/08880451211229162
Publisher
:Emerald Group Publishing Limited
Copyright © 2012, Emerald Group Publishing Limited