OPERATIONALIZING COMPETENCES

Abstract

This paper addresses the accusation that the competence perspective lacks operationalization. By evaluating the resources and competences regarded as important a categorization of capabilities is developed. Four lower-order and three higher-order capabilities are derived inductively by analyzing the firm as an open system. Using this categorization of capabilities five cases of business model transformation are analyzed. The paper also discusses the possibilities to use this categorization for prescriptive and normative purposes and presents some preliminary ideas for further research.

Citation

Wallin, J. (2005), "OPERATIONALIZING COMPETENCES", Sanchez, R. and Heene, A. (Ed.) Competence Perspective on Managing Internal Process (Advances in Applied Business Strategy, Vol. 7), Emerald Group Publishing Limited, Leeds, pp. 151-179. https://doi.org/10.1016/S0749-6826(04)07008-8