Digital Policy, Regulation and Governance: Volume 24 Issue 5

Exploring the influence of telework on work performance in public services: experiences during the COVID-19 pandemic

Nikolaos Varotsis

Telework has been widely used during the COVID-19 pandemic. However, distance work performed through teleworking may hinder organisational operations in public services owing to…

Understanding e-government services: integration of process virtualization theory and user resistance

Philemon Seth Ackom, Kwame Owusu Kwateng, Francis Kamewor Tetteh, Manuel Wiesche

Literature reveals that citizens’ intentions or willingness to adopt and use e-government services in developing countries like Ghana have not been encouraging regardless of the…

Fintech use, digital divide and financial inclusion

Solomon Odei-Appiah, Gamel Wiredu, Joseph Kwame Adjei

Financial Technology (FinTech) innovations enable the provision of financial services to many unbanked across the world by increasing access. The key role of FinTech to drive…

Integration of artificial intelligence of things (AIoT) in the public sector: drivers, barriers and future research agenda

Fredrick R. Ishengoma, Deo Shao, Charalampos Alexopoulos, Stuti Saxena, Anastasija Nikiforova

With the development of information technology (IT), governments around the globe are using state-of-the-art IT interfaces to implement the so-called 3E’s in public service…

Seizing opportunities in Europe: a roadmap for efficient big data implementation in Spanish SMEs

Carla Sanchez-Hughet, Maria Elena Aramendia-Muneta, Amaya Erro-Garcés

This paper aims to help small- and medium-sized enterprises (SMEs) to seize the potential of Big Data in their marketing strategies to leverage a competitive advantage in the…

India initiates the world’s most complicated spectrum auction: A regular column on the information industries

Peter Curwen