Table of contents - Special Issue: Benchmarking in civil aviation
Guest Editors: Graham Francis, Ian Humphreys
Airport benchmarking: a review of the current situation
Anne GrahamTo provide an overview of the current attitudes and practical experience of airport benchmarking.
Aviation benchmarking: Issues and industry insights from benchmarking results
Peter Mackenzie‐WilliamsThis paper aims to describe the processes used to ensure that the comparisons made between airport and airline performance are as meaningful as possible, and to highlight a number…
Benchmarking in civil aviation: some empirical evidence
Jackie Fry, Ian Humphreys, Graham FrancisThis paper aims to explore the use of best practice benchmarking in civil aviation.
Benchmarking to economic value added: The case of Airways Corporation of New Zealand Limited
Lloyd M. AustinTo describe and analyse the adoption of economic value added (EVA) income as a benchmark for setting pricing and other policies of a monopolistic state‐owned enterprise in the…
Exploring the potential for environmental performance benchmarking in the airline sector
Paul D. Hooper, Andrew GreenallThis paper aims to present the findings of an investigation into environmental reporting practice in the airline sector.
Environmental and operational sustainability of airports: Core indicators and stakeholder communication
Paul J. Upham, Julia N. MillsThis paper aims to propose and assess a core set of environmental and operational sustainability indicators for airport benchmarking, based on research conducted for a decision…
ISSN:
1463-5771Renamed from:
Benchmarking for Quality Management & TechnologyOnline date, start – end:
1999Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof. Angappa Gunasekaran