Table of contents
Introduction of AHP Satisfaction Index for workplace environments
Thadsin Khamkanya, George Heaney, Stanley McGrealWorkplace environments and user satisfaction assessment have been recognised as a key research area for improving knowledge‐intense organisation performance through…
Attitudes towards problems in the physical working environment: case contact centre
Heidi RasilaThe purpose of this paper is to study how contact centre employees rationalize the perceived problems of an open plan contact centre environment.
Effectiveness of property asset management in Scottish councils
Malawi Makaranga Ngwira, Ali Parsa, David ManaseThe purpose of this paper is to assess the effectiveness of operational property asset management in Scottish Councils and the extent to which this achieves best value…
“Entrepreneurial cooperation”: A model for CREM in times of economic crisis? A case study at Eindhoven University of Technology
Ronald van Nattem, Adri ProveniersTotal outsourcing is now a common strategy for delivery of building maintenance and facilities services. Standing on the cross roads of “vanish or reinvent oneself” the…
ISSN:
1463-001XOnline date, start – end:
1998Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Eunhwa Yang
- Dr. Rianne Appel-Meulenbroek