Table of contents - Special Issue: Service innovation in business-to-business firms
Service innovation in product-centric firms: a multidimensional business model perspective
Daniel Kindström, Christian KowalkowskiThis article aims to investigate the nature and characteristics of business model elements required for successful service innovation. The authors examine which unique resources…
Antecedents and consequences of using information from customers involved in new service development
Pilar Carbonell, Ana-Isabel Rodriguez-EscuderoThe current research aims to analyze antecedents and consequences of using the information provided by customers involved in new service development (NSD). It also seeks to…
Understanding new service development and service innovation through innovation modes
Ida Gremyr, Lars Witell, Nina Löfberg, Bo Edvardsson, Anders FundinThe purpose of this paper is to explore the role of innovation modes in understanding challenges of integrated NSD and NPD, and the use of structured NSD processes in…
Creating multi-vendor solutions: the resources and capabilities required
Chris Owen Raddats, Jamie Burton– The purpose of this paper is to investigate the resources and capabilities required by manufacturers to develop and deliver multi-vendor solutions.
Discovering the unfolding of service innovations
Catharina von Koskull, Tore StrandvikThis paper aims to explore and demonstrate how an ethnographic research approach can reveal new aspects of the dynamics of service innovation processes. In contrast to the…
Service innovation in networks: a systematic review and implications for business-to-business service innovation research
Mekhail MustakService innovation in networks (SIIN) is of utmost importance particularly to business-to-business firms for their profitability, growth and long-term competitive advantage. This…
Perceived value of service innovation: a conceptual framework
Patricia Coutelle-Brillet, Arnaud Riviere, Véronique des Garets– This paper aims at better understanding the intention to adopt service innovation in a business context by analyzing the nature of perceived value.
Absorptive capacity and network orchestration in innovation communities – promoting service innovation
Satu Nätti, Pia Hurmelinna-Laukkanen, Wesley J. JohnstonThe purpose of this study is to increase understanding of service innovation in networks. Especially the most loosely coupled forms of innovation networks, innovation communities…
ISSN:
0885-8624Online date, start – end:
1986Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridMerged from:
IMP JournalEditors:
- Dr. Wesley Johnston
- Dr Ivan Snehota