Linguistic profiling and career development through the lived experience of service sector employees in Pakistan
Abstract
Purpose
Understanding linguistic profiling and its substantial consequences on employee career development is essential in diverse workplaces. This study utilizes Levinson’s eras and career development theories to analyze the complicated relationship between linguistic profiling and biases, which hamper employee career development.
Design/methodology/approach
This study used an interpretive methodology and conducted thematic data analysis. It documented lessons learned from diverse viewpoints through semi-structured interviews with 19 participants conducted in November and December 2022.
Findings
The study demonstrates that linguistic discrimination occurs in diverse workplaces. After data exploration, four intriguing themes appeared. The first theme was related to employees who were discriminated against because of various languages. This shows how often language choice affects employees. The second theme examined how linguistic profiling intersected with marginalized groups, increasing discrimination. The third theme, linguistic profiling and career development showed that bias had a huge influence on career progression. The fourth theme emphasizes organizational policies for preventing language discrimination, promoting career growth and inclusive organizations.
Originality/value
This study advances the understanding of linguistic profiling and career development in a multilingual society. In addition, it furthers discourse and provides ways to minimize biases, creating a more inclusive workplace environment.
Keywords
Acknowledgements
The author extends sincere gratitude to the Guest Editor and anonymous reviewers for their invaluable feedback and guidance during the review process. Their constructive feedback and suggestions have significantly enhanced the quality of the paper.
Citation
Soomro, S.A. (2024), "Linguistic profiling and career development through the lived experience of service sector employees in Pakistan", Career Development International, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/CDI-07-2023-0217
Publisher
:Emerald Publishing Limited
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