Prelims

Bharati Mohapatra (Veer Surendra Sai University of Technology, India)
Sanjana Mohapatra (University of Texas, USA)
Sanjay Mohapatra (Xavier Institute of Management, India)

Process Automation Strategy in Services, Manufacturing and Construction

ISBN: 978-1-80455-144-8, eISBN: 978-1-80455-143-1

Publication date: 20 February 2023

Citation

Mohapatra, B., Mohapatra, S. and Mohapatra, S. (2023), "Prelims", Process Automation Strategy in Services, Manufacturing and Construction, Emerald Publishing Limited, Leeds, pp. i-vi. https://doi.org/10.1108/978-1-80455-143-120231020

Publisher

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Emerald Publishing Limited

Copyright © 2023 Bharati Mohapatra, Sanjana Mohapatra and Sanjay Mohapatra


Half Title Page

Process Automation Strategy in Services, Manufacturing and Construction

Title Page

Process Automation Strategy in Services, Manufacturing and Construction

BY

BHARATI MOHAPATRA

Veer Surendra Sai University of Technology, India

SANJANA MOHAPATRA

University of Texas, USA

AND

SANJAY MOHAPATRA

Xavier Institute of Management, India

United Kingdom – North America – Japan – India – Malaysia – China

Copyright Page

Emerald Publishing Limited

Howard House, Wagon Lane, Bingley BD16 1WA, UK

First edition 2023

Copyright © 2023 Bharati Mohapatra, Sanjana M, and Sanjay M.

Published under exclusive licence by Emerald Publishing Limited.

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British Library Cataloguing in Publication Data

A catalogue record for this book is available from the British Library

ISBN: 978-1-80455-144-8 (Print)

ISBN: 978-1-80455-143-1 (Online)

ISBN: 978-1-80455-145-5 (Epub)

Contents

Chapter 1: Automating Business 1
Chapter 2: Business Process Automation 11
Chapter 3: Automation in Master Data Management (MDM) 23
Chapter 4: Automation in Knowledge Management System 43
Chapter 5: Automation in Software Project Management 59
Chapter 6: ERP as Business Process Automation Tool 91
Chapter 7: Fundamentals of RPA 123
Chapter 8: Return on Investment from BPA 167
Chapter 9: Automation in the Construction Industry 217
Bibliography 229
Index 235