Citation

Knoppers, A.T., Obdeijn, M. and Giessner, S.R. (2021), "Prelims", Leading with Presence: Fundamental Tools and Insights for Impactful, Engaging Leadership, Emerald Publishing Limited, Leeds, pp. i-xviii. https://doi.org/10.1108/978-1-78714-599-320211010

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Emerald Publishing Limited

Copyright © 2021 Emerald Publishing Limited


Half Title

LEADING WITH PRESENCE

Endorsement Page

Endorsements

Do you want to get a good grasp of the fundamentals of effective leadership communication? then I strongly recommend you read this book by three world-leading experts on leadership communication. Drawing on their years of experience teaching executives and MBA students, this well researched and accessible book combines deep insights from academic research with practical exercises and tips on how to alter your presence and voice and become a better communicator yourself in the process. If there is one book that you should read on persuasion and communication in the workplace, then surely this is the one!

Joep Cornelissen, Professor at Rotterdam School of Management, Erasmus University, and author of Corporate Communication: A Guide to Theory and Practice (SAGE, 6th edition).

Leading with Presence is a great read for anyone interested in how to better manage themselves and their teams. The book shows how we can use our bodies and our environments to perform up to our potential. It is filled with interesting anecdotes and the latest psychology on learning and performance.

Sian Beilock, PhD, is the author of Choke and How the Body Knows its Mind and President of Barnard College at Columbia University

Executive presence; we recognize it instantly the moment we are confronted with it…the authors finally succeeded in demystifying the notion of “presence” and nonverbal behaviour in leadership by establishing a unique connection between vast scientific knowledge and practical tools that will enable leaders to further increase their impact…

Ronald de Jong is Distinguished Professor of Practice in Business, Tilburg University, Chairman of the Philips Foundation and a Retired Member of the Executive Committee, Royal Philips.

In this book a triple synergy comes together; science, experience, and practical applicability, like in the training at RSM and several of their trainings. It is inspiring and reflects where you are. Provides valuable insights and is useful regardless your level of professional experience.

Kirsten van Benthem, Commercial Manager, Catalyze – Life Science Consultancy

Leading with Presence is an invaluable guide for anyone who seeks to ensure that their body and voice contribute to their positive impact. Antonie, Milly and Steffen’s collaboration have resulted in a treasure trove of principles, stories and exercises underpinned by thorough scientific evidence that will make you think about and enhance your non-verbal cues in a whole new way.

Nicola Kleyn, Professor of Corporate Marketing and Dean of Executive Education at Rotterdam School of Management

Effective communication is key for successful leadership. Yet respective books and seminars tend to only focus on verbal communication, while reducing non-verbal communication to a side-note. This book is therefore a breath of fresh air. It takes non-verbal communication center-stage by marrying science with practice and presenting concrete exercises and how-to-dos. An accessible read that makes it easy to get better at what matters most as a leader: effective communication.

Professor Dr. Niels Van Quaquebeke, Kühne Logistics University & University of Exeter

How do you get noticed and how do you connect to your audience? Seemingly two separate questions, the authors of Leading with Presence convincingly explain and teach us that these issues are two sides of the same coin. Based on the most recent scientific insights, this book offers a very practical guideline to improve your Presence through tons of helpful exercises. A must have in your business book library.

Renske Paans-Over, CHRO, Global head of talent, Randstad

Title Page

LEADING WITH PRESENCE

Fundamental Tools and Insights for Impactful, Engaging Leadership

By

Antonie T. Knoppers

Milly Obdeijn

Steffen R. Giessner

United Kingdom – North America – Japan – India – Malaysia – China

Copyright Page

Emerald Publishing Limited

Howard House, Wagon Lane, Bingley BD16 1WA, UK

First edition 2021

Copyright © illustrations and cover picture held by authors.

Illustrator: Jose Luis Tascón

Front cover photographer: Jan Koeman

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No part of this book may be reproduced, stored in a retrieval system, transmitted in any form or by any means electronic, mechanical, photocopying, recording or otherwise without either the prior written permission of the publisher or a licence permitting restricted copying issued in the UK by The Copyright Licensing Agency and in the USA by The Copyright Clearance Center. Any opinions expressed in the chapters are those of the authors. Whilst Emerald makes every effort to ensure the quality and accuracy of its content, Emerald makes no representation implied or otherwise, as to the chapters’ suitability and application and disclaims any warranties, express or implied, to their use.

British Library Cataloguing in Publication Data

A catalogue record for this book is available from the British Library

ISBN: 978-1-78714-600-6 (Print)

ISBN: 978-1-78714-599-3 (Online)

ISBN: 978-1-78714-989-2 (Epub)

Contents

List of Figures ix
List of Exercises xi
About the Authors xv
Acknowledgments xvii
1 Setting the Stage – Introduction to Presence; Our Definition, Inspiration, Values and Backgrounds 1
The inspiration for our book 1
Who we are: our values and how it applies to Presence 3
Leadership and what it means to us 5
So what is Presence? 7
How our background connects with Presence 8
Aren’t you just born with Presence, or can you work on it? 11
A note on culture 12
A note on language 13
A note on what this book is, and what it is not about 13
A helicopter view of our chapters 14
2 Understanding Presence as a Body–Mind Connection – A Scientific Perspective on the Body–Mind Connection, and its Relation to Presence 17
Presence and nonverbal communication 17
Reading the body 22
Feeling the body 27
Body and mind 29
A final note on replicability of previous research findings 31
Conclusion 32
3 Emotional Intelligence and Authenticity – Using YourEmotions to Strengthen Your Leadership 39
Introduction on emotions 39
Emotional intelligence (EI) 42
Salovey and Mayer EI model 43
Perceiving and Expressing Emotions 43
Using emotions 44
Understanding emotions 45
Regulating Emotions 46
The Goleman EI model 46
Self-awareness: Recognizing, Understanding Your Emotions 47
Self-regulation: managing Your Emotions 48
Motivation 50
Empathy for others: recognizing and understanding other people’s emotions 51
Social skills such as proficiency in managing relationships and building networks: managing relationships 54
Emotions and communication 55
EI, leadership and performance 56
Working on your EI 57
Authenticity 58
Authenticity and vulnerability 60
Authenticity and leadership 62
Why feeling inauthentic might actually be a good thing 65
How to use the body–mind connection to work on your Presence 67
Awareness through observation 69
Inhibition, or simply said: Learn how to give up old habits 69
Giving (mental) direction to movement 70
Conclusion 71
4 The Toolbox – A Practical Tool to Grow and Strengthen Your Presence 79
Introduction 79
Physiological/physical responses to stress 81
The autonomic nervous system 82
Fight, flight or freeze 83
Recovery and balance 84
The Toolbox 86
A neutral, centered state of being 86
The four elements of the Toolbox 90
Pre-Toolbox: Warm-up 91
Toolbox Element: Grounding 94
Toolbox Element: Aligning 98
Toolbox Element: Breathing 113
Toolbox Element: Connecting 129
Conclusion 148
5 The Voice – Vocal Variation and Expression: Key Elements to Strengthen Your Presence 153
Why your voice matters 153
Some pitfalls in using your voice 158
Training your voice: a personal journey 160
Some vocal anatomy 162
Suggestions for practicing the vocal exercises 163
Vocal warm-up 169
Tools for your voice: vocal basics 173
Vocal basics: register/pitch 173
Vocal basics: volume 181
Vocal basics: tempo 190
The power of pauses, an important aspect of tempo 194
Vocal basics: emphasis 202
Vocal basics: diction, articulation and clarity 206
Vocal coloring: expression and connection 212
Imagination and vocal coloring 214
Movement and vocal coloring 217
Practicing your voice 3.0 224
Conclusion 225
6 Expressiveness – Leadership Presence through Movement, Gestures and the Use of Space 231
What to do with those hands? 232
Gestures and movement 235
Movement and learning 235
Conclusion 251
7 Practicing Presence – Strengthen Your (Online and Offline) Presence in Your Daily Professional Life 253
Getting valuable feedback with a “buddy system” 253
Presentations 259
Technical notes on presenting 264
Storytelling 266
The power of storytelling 268
Stories as a powerful communication tool 269
Storytelling and leadership Presence 270
The elements of storytelling 271
Phone – and video – conferencing: your online Presence 280
Job interviews and other important meetings 287
Conclusion 292
8 Epilogue 295
Index 299

List of Figures

Chapter 4

Fig. 1: Image of Toolbox, grounding as a tree rooting in the earth 97
Fig. 2: Aligning along your central vertical axis 102
Fig. 3: The pelvic “water” bowl 103
Fig. 4: Grounding with your head gently floating upward 105
Fig. 5: Aligning while wearing your crown 106
Fig. 6: Alignment of the head 107
Fig. 7: Horizontal axis at ear level 107
Fig. 8: Aligning along the horizontal and vertical axes 111
Fig. 9: The diaphragm 116
Fig. 10: Breathing from the diaphragm 120
Fig. 11: Active sitting 122
Fig. 12: Active sitting with rooted feet 123
Fig. 13: (A and B) Exploring your kinesphere 133
Fig. 14: Focused vision and peripheral vision 138

Chapter 5

Fig. 15: Vocal anatomy 162
Fig. 16: Hearing your own voice 169
Fig. 17: Voice bubbling/lax vox therapy 172
Fig. 18: Resonating through your whole body 177
Fig. 19: Image of loudspeakers around the center of the body 189
Fig. 20: Active articulation; mouth movements 208

List of Exercises

Chapter 2

Exercise 2.1: Experiencing our nonverbal communication 21

Chapter 4

Exercise 4.1: Warming up the body 91
4.1.1: Tapping 91
4.1.2: Stretching 92
4.1.3: Feet 93
Exercise 4.2: Practicing grounding 95
Exercise 4.3: Practicing alignment 100
4.3.1: Walking from your center 100
4.3.2: Create length and space 101
4.3.3: Aligning the pelvis: the pelvic bowl image 102
4.3.4: The string, or balloon 104
4.3.5: The crown 104
4.3.6: Alignment of your head 106
4.3.7: Alignment of the rib cage and chest 108
4.3.8: Alignment of the shoulders 109
4.3.9: Releasing arms and hands 109
4.3.10: Checking and integrating alignment 110
Exercise 4.4: Practicing breathing 118
4.4.1: Observing your breath while lying down 118
4.4.2: The breathing cycle 119
4.4.3: Breathing from the diaphragm 120
4.4.4: Active sitting 122
4.4.5: Candle breath 124
4.4.6: Shock breath 124
4.4.7: Sobbing breath 125
4.4.8: Dog breath 125
4.4.9: Mirror breath, opening your throat 126
4.4.10: Making space for breath 126
4.4.11: Controlled breathing 126
4.4.12: Standing: full body breath 127
Exercise 4.5: Practicing connecting 133
4.5.1: Exploration of your personal space 133
4.5.2: Exploration of the space around you; spatial awareness and peripheral vision 137
4.5.3: Practicing eye contact 143
4.5.4: Application of spatial awareness while walking 144

Chapter 5

Exercise 5.1: Voice exploration and awareness exercises 164
5.1.1: Breath and sound 165
5.1.2: Activating the diaphragm with sounds: the “steam train” 166
5.1.3: Head position and sound 166
5.1.4: Exploring the mouth as an acoustic box 167
5.1.5: Hearing your own voice 168
Exercise 5.2: Vocal warm-up 169
5.2.1: Warming up the facial muscles 169
5.2.2: Warming up the voice 171
5.2.3: Voice bubbling/lax vox therapy 171
Exercise 5.3: Register/pitch 175
5.3.1: Working with a pitch app 175
5.3.2: Sighing/yawning with pitch 175
5.3.3: Grunting with various pitches 176
5.3.4: Resonance: finding your lower, middle and higher registers 176
5.3.5: Glides/sirens 178
5.3.6: Working through pitch with characters 179
5.3.7: Liveliness of speech versus a monotonous voice: practicing variety 180
Exercise 5.4: Exploring volume 183
5.4.1: Exploring volume with an open “ah” sound 183
5.4.2: Practicing volume with vowel sounds at the beginning of a word 184
5.4.3: Practicing volume with intention sentences 185
Exercise 5.5: Playing with volume 187
5.5.1: Varying with your volume 187
5.5.2: Reading a text out loud from a book, etc. with volume 188
Exercise 5.6: Practicing tempo of speaking 196
5.6.1: Average tempo 197
5.6.2: Slow tempo 197
5.6.3: Fast tempo 198
Exercise 5.7: Rhythm of speech; timing and flow 199
5.7.1: Rhythm and tempo: monotonous or lively speech 200
5.7.2: Rhythm and flow of speech 200
5.7.3: Varying tempo, including the use of pauses 200
Exercise 5.8: Working on your emphasis 203
5.8.1: Emphasizing certain words to change meaning to a sentence 203
5.8.2: Combining emphasis, pitch, volume and tempo to change your message 204
5.8.3: Using emphasis to convey emotion 204
5.8.4: Using a speech to practice emphasis 204
Exercise 5.9: Practicing with articulation 207
5.9.1: Moving your face 207
5.9.2: The cork 207
5.9.3: Plosive sounds 208
5.9.4: Tongue twisters to enhance clarity and diction 209
5.9.5: Iolanthe’s nightmare song 210
5.9.6: Articulatory agility 210
Exercise 5.10: Vocal coloring and imagination 214
5.10.1: Pssst and Kshhht exercise 214
5.10.2: The HEY exercise 215
5.10.3: Sentences in three emotions 216
Exercise 5.11: Vocal coloring and movement 218
5.11.1: Enthusiasm, joy 218
5.11.2: Determination 219
5.11.3: Compassion 222

Chapter 6

Exercise 6.1: Exploring hand rest positions 234
Exercise 6.2: Exploring gesture and movement 239
6.2.1: Gestures, movement and kinesphere 239
6.2.2: Isolated movement or whole-body movement 241
6.2.3: Movement phrasing 242
6.2.4: Facial expression 243
6.2.5: Conscious or subconscious movement 244
6.2.6: Moving through space during presentations 245
6.2.7: Sitting during presentations and meetings 248

Chapter 7

Exercise 7.1: The “buddy system” 255
Exercise 7.2: Practicing with an actual presentation 260
Exercise 7.3: Understanding and building storytelling 272
Exercise 7.4: Practicing storytelling 278
Exercise 7.5: The pitch 279
Exercise 7.6: Being present; what is getting in the way? 289
Exercise 7.7: Be SMART and set yourself goals 291

About the Authors

Antonie T. Knoppers is a trainer, coach, facilitator, guest speaker and actor. He is teaching as an adjunct faculty member at the Rotterdam School of Management (Erasmus University) for the MBA, EMBA, and Executive Education departments. He is also a Guest Faculty Member at Nyenrode University and the University of Maastricht. He holds a Master’s degree in International Economics and Finance from Brandeis University (Summa Cum Laude). He also holds a Master’s degree in Fine Arts from the University of San Diego/Old Globe Theatre. He works with a broad range of international and national corporations on leadership and personal development. Besides Presence training, Antonie’s company D&A Trainingen also gives a variety of other training such as communication skills, team-coaching, storytelling and presentation skills training. In addition, he coaches senior leaders and C-suite level managers on presentation and presence. He is half Dutch, and half American, and has lived and worked in many different countries

Milly Obdeijn is a trainer and coach with a performance and teaching background in dance. She is teaching as an adjunct faculty member at the Rotterdam School of Management (Erasmus University) for the MBA, EMBA and Executive Education departments. She holds a BA in Social Pedagogic Studies from the University of Applied Sciences Utrecht and a BA in Dance from Amsterdam University of the Arts (First degree teaching qualification). She is a certified somatic movement coach. She designs and facilitates programs aimed at personal and leadership development. She has more than 20 years’ experience working for (inter)national companies, Dutch ministries, universities and consultancies.

Steffen R. Giessner is Professor of Organisational Behaviour and Change at the Rotterdam School of Management, Erasmus University. He holds an MSc in Psychology from the University of Kent at Canterbury, UK, and a PhD in Psychology from the Friedrich-Schiller-University Jena, Germany. His research is located at the intersection of organizational psychology and management. His primary research topics are nonverbal communication of power, follower’s perceptions of leadership, antecedents of leader behavior and change management. He has authored and co-authored papers in the areas of organizational behavior, management and psychology. His research received media coverage in outlets like Forbes, the New York Times, Financial Times, The Guardian, Harvard Business Review, Harvard Business Manager and Wall Street Journal.

Acknowledgments

There are several people whom we would like to thank for their support, through which this book would have either taken much longer to write or would have been an impossible endeavor:

Boudewijn Bertsch for bringing Antonie and Milly together, fostering a wonderful collaboration and friendship which has lasted many years. Eric Waarts of the Rotterdam School of Management for bringing the three authors together and the support and guidance of the learning and development managers and program managers at the Rotterdam School of Management.

Jose Luis Tascón for his talent and wonderful images and patience with dealing with our many adjustments. Jan Koeman for his inspiring picture that was the basis for our cover page.

All the clients and participants we have coached and trained throughout the years, who have inspired us and given us valuable input. All our colleagues and partners who read our drafts and provided us with valuable feedback. All our teachers, mentors and inspirators, who recognized our talents and supported and challenged us to become who we are today.

Emerald Publishing and especially Niall Kennedy for his patience and support.

Antonie: Yih-Ling Pan for her unwavering support, love, inspiration and insights and allowing me to work in the wee hours of the morning and weekends, while peeling me away from the computer so that I was also able to have some free time. Yonina and Cissy for their enthusiasm, love, constant support and inspiration and creating awareness of body language and making sure my posture and alignment was always spot on. My dear friends and family both in the Netherlands and in the United States. Jan Gist for her absolutely superb voice coaching. Jan Curtis for her inspiration, support and passionate singing lessons. James Oleson for his passionate conducting during choir practice. Bob Moss for his valuable acting lessons and expert direction. Alan Langdon, one of the best acting teachers I’ve ever had. Brandeis International Business School for supporting my interest in both theater and business.

Milly: Dien Latour-Uijterschout (in memoriam), my master teacher in singing, voice work and mindfulness avant la lettre. Kindred spirit and very dear friend for many years. Jacques van Eijden for introducing me to Somatic Movement Coaching and to other great teachers in this field. Annie Perkins, Jessie Gordon, Nancy Gabor, Elise Lorraine, Amanda Wolzak and Patrice Kennedy for transferring their expertise and insights on many aspects of Presence training work to me; thank you for inspiring me, for your fidelity and all the adventures we experienced, working together for such a long time. Theo Hendriks for opening the world of storytelling to me and all the training sessions we facilitated together. And, of course, Rob Dijkman for his loving patience and trust in me and for sometimes dragging me away from behind the computer.

Steffen: Tanja for being patient with me while working on this book and Leo for motivating me to finish this book in time. The Rotterdam School of Management for supporting my work. Thomas Schubert for eliciting my interest into this topic.